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Insurance Information

If you have questions about whether your health insurance will cover a specific service at Sojourns, you can call the your health insurance customer service phone number located on the back of your insurance card.

When you call to make an appointment, our patient advocate also can speak with you about what may or may not be covered and help prepare you to ask the right questions of your insurance company.

In-Network Coverage

Sojourns is in-network with the following insurances:

  • Aetna

  • American Specialty Health

  • Anthem

  • Blue Cross Blue Shield

  • CBA Blue

  • Cigna/Great West

  • Federal Blue Cross

  • First Health

  • Great West

  • Green Mountain Care(Medicaid of Vermont)

  • Harvard Pilgrim

  • Health Plans

  • Medicare

  • Medicare Advantage Plans

  • MVP

  • United

Out-of-Network Coverage

If you have a health insurance plan not listed above, you may still have out-of-network coverage. You can obtain detailed information on your benefits by calling the customer service number located on the back of your insurance card.

Are All Services Covered?

Not all of the services at Sojourns are covered by health insurance. We are happy to help you understand where your insurance applies.

Naturopathic Insurance Coverage

Vermont health insurance plans cover naturopathic medicine. If you have a policy from a state other than Vermont, naturopathic services may still be covered; please call the customer service department on the back of your card to check.

Information We Need

When speaking to Sojourns staff to make an appointment, please have the following information:

  • insurance identification number

  • the subscriber's name and date of birth (if it's not you)

  • the provider service phone number located on the back of your card

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

For questions or more information about your right to a Good Faith Estimate, visit: www.cms.gov/nosurprises.